Privacy Policy

Scanotes is committed to ensuring that your privacy is protected. Under the General Data Protection Regulations (GDPR), Scanotes has a legal duty to ensure that any information we collect from you, or have stored about you, is properly protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy notice.

The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. We collect:

·         Your name

·         Your address

·         Your landline and mobile telephone numbers

·         Your email address

·       Other information relevant to customer business requirements, including your company

    name, and links to your company website and any social media you use.

How your personal data is collected

·         Information you input directly into our website – you are responsible for providing and managing all details which appear on your account. You can decide, and change, how much information is used at any time. The only personal information we store internally is your name and your email address.

·         Cookies - like many other websites, uses cookies as they enable us to distinguish you from other users of our website. We use cookies to develop a picture of your preferences and to understand which parts of our website are the most popular to its visitors. They help us to provide you with a good experience when you browse our website and also allows us to improve our site.


You are not obliged to accept cookies and you may amend your browser’s settings to prevent it from accepting cookies if you prefer. Should you disable cookies, certain services on our website may not be available to you and you may be unable to take full advantage of the website.


What we do with the information

We require this information so that we can monitor how long you have had your account and to remind you of your renewal date. We do not hold any personal financial information as all payments are made via PayPal.

Who your personal information might be shared with

We will not sell, lease or distribute your personal information to third parties unless we are required by law to do so.

Where your information is stored

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable electronic and managerial procedures to safeguard the information we collect online.

Your information will be stored in the secure management area of the Scanotes website which is currently hosted by a third-party provider, Hero IT Support. They will also observe best practice security measures to protect your personal data against accidental or unlawful destruction, accidental loss, improper alteration or unauthorised disclosure. Scanotes may re-locate the website to another third-party without sending you prior notice but will always endeavour to ensure best data protection practice.

How long we will keep your personal data for

We will retain your personal data for the duration of your Scanotes account. Your entire account, with everything you have ever saved to it, will be permanently deleted if it is not renewed.

Access to your personal information

You have a legal right to see what personal information we hold on you. This is called a Subject Access Request. By law we have a maximum of one month to deliver the information from the date on which we receive the Subject Access Request. There is no charge to access your personal details.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly amend any information found to be incorrect.



Scanotes membership account is only accessible via a desktop or laptop computer.
If you would like to view and use your account on a mobile device or tablet please download our FREE app.

You cannot use scanotes on a small device. Please use the mobile app for that feature.


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